An exciting opportunity is available for an energetic, customer focused, hospitality leader to join our team as the Area Manager for our 6 Pages cafes, located nationally. As the Area Manager you will be responsible for the growth and development of our café operations, ensuring exceptional customer service is delivered and our brand continues to thrive.

Experience managing multi-site cafés or restaurants is essential. The successful candidate will have strong leadership skills and be result focused, highly motivated and have proven experience in the successful management and development of people. A passion for coffee is a must have!

The Role:

This role will also include direct management of our West Ryde Pages Café and will require some travel to other locations.

Main duties and responsibilities include:

• Monitor and forecast food & beverage revenues and expenses to ensure company goals are met
• Monitor and develop menus and prices in conjunction with the Cafe Managers, applicable to corporate standards and the competitive landscape
• Manage all national and local food and beverage vendor agreements
• Prepare periodic management reports illustrating sales volume, cost of goods sold labour, and areas of proposed improvements on revenue and cost improvements
• Trouble-shoot and implement solutions for identified Cafe problems and issues
• Leads all training on Cafe systems, service, standards and operations

Key Criteria:

• Experience in managing multi-site cafes essential
• Minimum 3-5 years in a similar role
• Must have direct experience in all key aspects of food & beverage operations relating to café management, including levels of service, catering sales & marketing, culinary, sanitation, cash flow and full P&L responsibility
• Ability to train and mentor managers and staff
• Ability to develop short and long term strategic plans for the cafes
• Ensure and promote high standard of WH&S in all cafes
• Strong communication skills both written and verbal
• Must be highly organised, efficient and detail oriented
• Must be proficient with technology, including the use of Microsoft Word, Excel, Outlook as well as intimate knowledge of POS systems

The successful applicant will have the ability to manage all aspects of our cafes with the highest level of professionalism and knowledge. We welcome applicants who support Koorong’s mission as a Christian retailer to apply and be rewarded in this friendly and energetic workplace!

Closing Date: ASAP Candidates are invited to apply as quickly as possible, as we will assess applications as they are received.

Koorong is Australia’s leading Christian resource centre. With 15 stores Australia-wide and a thriving website and 6 Pages Cafés, Koorong provides products with life changing possibilities! Pages Café provides not only a welcome rest and sustenance for Koorong customers during their shopping experience, but also draws its own customers to the premises. Koorong is part of Bible Society Australia Group.