Baptist Financial Services (BFS) is seeking an experienced customer services professional from the finance and banking industry to lead our Client Services Team.
BFS is a leading Christian Financial Services Provider, seeking to resource Baptist and other Christian ministries.
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We make a difference because:
We’ve been supporting Christian ministry for over 35 years, including over 350 churches, Christian schools and other ministries by pooling funds from our savings and investment accounts to provide loans, grants and other assistance to support their work and activities. We’re different because we understand the challenges that churches and ministries face, and work to overcome them.
In this role you will make a difference by:
– Leading the Client Services Team to deliver high quality, highly responsive, efficient, and effective support to BFS customers;
– Coaching your team to improve service standards and achieve KPIs through continuous improvement strategies;
– Becoming highly knowledgeable of all BFS products and compliance requirements;
– Putting your Christian faith into action, and supporting the fulfilment of the BFS mission.
How to apply:
For a full position description please email lynettec@bfs.org.au.
Please prepare a cover letter addressing the requirements of the role, and submit with your resume to the attention of General Manager Operations, by email to lynettec@bfs.org.au.
Applications close Wednesday 18 December 2019 by 5.00pm. Shortlisted applicants will be notified before Christmas, with interviews to be conducted during January 2020 according to your availability.
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